Alt avi

**Penny Team-SV** · 2026-01-14T22:31:45+00:00

Icey, have you exceeded the limit of five avatars?

**Icey Fireheart** · 2026-01-14T22:53:06+00:00

no i only got two icey n carrie

**Penny Team-SV** · 2026-01-16T02:43:40+00:00

Are you trying to create the avatar in the App rather than on the browser profile page or Puffin Web Browser?

**Icey Fireheart** · 2026-01-18T21:22:44+00:00

ive tried web brower and the windows app you download for pc its still says oops theres an error

**Unforgiven Two** · 2026-01-18T22:09:06+00:00

When i made my alt avi, it said oops but it actually created the avi, you just have to use the arrow to move to the next one (via the app)

**Icey Fireheart** · 2026-01-18T23:26:59+00:00

its not even doing that i tried it

**Icey Fireheart** · 2026-01-20T07:16:34+00:00

still cant make an avi been trying 5 days tried browers and the app uninstalled reinstalled and cleared cache nothing working

**Penny Team-SV** · 2026-01-20T07:37:32+00:00

Icey, what is avatar name are you trying to use?

**Icey Fireheart** · 2026-01-20T19:00:10+00:00

DarkAngel Hellzfire

**Penny Team-SV** · 2026-01-20T20:31:31+00:00

The reason you are having this issue is due to the use of the second uppercase in the first part of your avatar name.

**Icey Fireheart** · 2026-01-21T04:32:46+00:00

no tried it both ways it still saying oops theres been an error tried it in all lowercase to it not working

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