New error while harvesting plants

[Cynthia Rose]

While harvesting my plants i noticed i keep getting hit with "Viewloyaltyweeklypoints failed: our service is taking too long to respond. it may be temporarily unavailable or a problem with your internet access."

[Penny Team-SV]

Cynthia, is this issue still persisting? The error message is associated with earning loyalty points from harvesting plants, it looks like the server wasn't able to process it at the time, although this should be able to be mitigated by refreshing or clearing your cache. Please let us know if the error message is persisting.

[Cynthia Rose]

Cynthia, is this issue still persisting? The error message is associated with earning loyalty points from harvesting plants, it looks like the server wasn't able to process it at the time, although this should be able to be mitigated by refreshing or clearing your cache. Please let us know if the error message is persisting.

It did stop after i left the space and went to a different harvest location.

[Penny Team-SV]

Thank you for the confirmation. It appears this was a temporary error on this occasion. If you happen to experience this again please do let us know and we will look-into this further.