New Games

[Wrenleigh Jenson]

It wont let me play any of the new games. Uno, Dice or anything can someone help?

[Penny Team-SV]

Lainey, can you please explain what happens when you attempt to play the games, do you receive an error message? In addition, have you attempted any troubleshooting steps such as clearing your cache/deleting and reinstalling the App?

[Wrenleigh Jenson]

When i get on the game the wild cards screen stays green same with dice game it stays red backround it wont even load into the game. and yes i tried everything.

[Mya SmallVerse]

Hi Lainey,

I would recommend clearing your cache and then trying again, as that may be causing the issue. If you continue to experience problems after doing so, please let us know and we'll be happy to investigate further.

~
Mya SmallVerse
Moderation Lead

[Wrenleigh Jenson]

I am still unable to play after clearing cache..

[Penny Team-SV]

When i get on the game the wild cards screen stays green same with dice game it stays red backround it wont even load into the game. and yes i tried everything.

Laney, could you please attach a screenshot of the issue you are encountering when trying to play Wild Cards. In addition, please confirm whether you have also tried deleting and reinstalling the App.

[Wrenleigh Jenson]

I did uninstall and reinstall game 3-4 times, Ill send my screenshot

[Penny Team-SV]

I did uninstall and reinstall game 3-4 times, Ill send my screenshot

Wrenleigh, please post your screenshot here. Make sure you are following the steps to clear your cache in order. Please see this thread for more information on clearing your cache.