Store issue

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  • Mad City
    • Oct 2025
    • 4

    #1

    Store issue

    It's not allowing me to purchase Gold package due to a error319. I can't fill out the support form via codashop due to smallverse not being a option on the game drop down menu. Please help since the sale will be ending within a couple days. I don't know how to add the image to show the popup when I do attempt, I have tried paypal and visa. I have had no issues in the past until now.
  • Penny Team-SV
    SmallVerse Moderator
    • Jun 2025
    • 707

    #2
    Mad, this is an issue only CodaShop Support can assist with.

    Please find your country's support contact here. Select Unable to Complete the Payment as your inquiry -> Other, please specify below -> Direct Top-Up/Game credit -> SmallVerse. There is a section at the bottom of the request page which allows you to upload or drag and drop your chosen image.

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