Not letting me purchase on the store

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  • Opal Blossom
    • Mar 2025
    • 11

    #1

    Not letting me purchase on the store

    When i try to purchase it says try again later?
  • Penny Team-SV
    SmallVerse Moderator
    • Jun 2025
    • 562

    #2
    Opal, are you referring to the catalog in-world or the SmallVerse store? It would be helpful if you could attach a screenshot and confirm whether you have closed the App and reopened it as well as if you have cleared your cache files.

    Comment

    • Opal Blossom
      • Mar 2025
      • 11

      #3
      The Small verse store. When i try to connect my Paypal to purchase it won't let me.

      Comment

      • Penny Team-SV
        SmallVerse Moderator
        • Jun 2025
        • 562

        #4
        Once you click pay with PayPal you will be redirected to login in via PayPal. If the error is occuring at that stage then the error message sounds like it is likely a PayPal issue. If you do not believe it to be a PayPal issue please take a screenshot of the error message (censoring your personal information) so that we can take a look at this further for you.

        Comment

        • Opal Blossom
          • Mar 2025
          • 11

          #5
          I'll try it again to see if it works or not. Thank you Penny

          Comment

          • Opal Blossom
            • Mar 2025
            • 11

            #6
            It's still saying Something went wrong. Try again later.

            Comment

            • Penny Team-SV
              SmallVerse Moderator
              • Jun 2025
              • 562

              #7
              Opal, can you please confirm if this error message is sourced from SmallVerse or PayPal itself? Again, if you could provide a screenshot of the error this would assist us in being able to help you with this issue.

              Comment

              • Opal Blossom
                • Mar 2025
                • 11

                #8
                Here you go

                Comment

                • Opal Blossom
                  • Mar 2025
                  • 11

                  #9
                  https://flic.kr/p/2s1Xtat

                  Comment

                  • Penny Team-SV
                    SmallVerse Moderator
                    • Jun 2025
                    • 562

                    #10
                    This appears to be an error message from PayPal itself when you are trying to log-in with PayPal. Have you tried making a purchase via browser rather than the SmallVerse App?

                    Comment

                    • Opal Blossom
                      • Mar 2025
                      • 11

                      #11
                      Yes I have tried browser and its still showing the same message.

                      Comment

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