Discontinued Sideboard Object in the Store Catalog is 'Sellable' but not viewable

[Noctus Silvet]

Today, I listed a 'sell' order for a sideboard in the marketplace, and paid the fee (-4 gold in my transactions). However, when I go into marketplace, I'm unable to see my sideboard listing as it states the object is 'discontinued'.

I don't know if this is a craft item, either, as someone gifted this object to me. I'm not sure if that has anything to do with it.

Thanks in advance.

[Penny Team-SV]

Noctus, could you please provide the full name of the item?

[Noctus Silvet]

The name is one word 'Sideboard'. The description is 'a contemporary sideboard'.

[Penny Team-SV]

This is a craftable item for level 45+ crafters. I can see there is one unit for sale on the marketplace for 65 gold. Could you please attach a screenshot of what happens when you attempt to sell the item through the marketplace?

[Noctus Silvet]

Penny, I don't know how to add a picture.

When one searches, using the generic 'Search' feature in the shop (not the the one in the 'Marketplace'), the 'Sideboard' displays none of the sideboards for sale and is listed as discontinued. This is not how other craftable items behave when you use the 'Search' button, as you can view sale items for craftables both with the generic 'Search' button and the 'Marketplace' button. I can only see my item for sale by manually going into 'marketplace'.

I think the issue is resolved, it's just the item behaves differently than other craftables using the generic 'Search'. Thank you for your time and help.

[Penny Team-SV]

I now understand your issue. You raise a valid point, I will refer this to our Technical Team to take a further look at. Thank you for bringing this to our attention.

[Penny Team-SV]

This has now been fixed.

[Noctus Silvet]

Thank you, Penny.