Not able to buy package when checking out

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  • Karmen Ortiz
    • Dec 2024
    • 3

    #1

    Not able to buy package when checking out

    Hello, I was wondering who I can reach out to about this recent issue. I have tried to buy a package, but when I want to checkout the screen pops up white, and nothing to move further with so I can purchase.
  • Karmen Ortiz
    • Dec 2024
    • 3

    #2
    Also I have another issue, I have tried to contact support but still have not gotten an email back. I have noticed that I am not able to shoot others or paint correctly. When I try to toggle my mouse on a person the aim goes crazy to where it is hard for me to shoot others, and if I try to paint the mouse also has no stability. Moral of it all is other avatars are able to shoot others with no complications but with my issue i struggle could this possible be resolved?

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    • Reya SmallVerse
      SmallVerse Staff
      • Dec 2024
      • 15

      #3
      Hi Karmen! When you have a moment, please try clearing your cache to see if that resolves the issue. If the problem persists, we recommend reaching out to Support directly or submitting a bug report so our team can take a closer look.

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