Missing Gold??

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  • Ellie Bellie
    • Dec 2025
    • 36

    #1

    Missing Gold??

    Last night, when I logged out, I had a few thousand gold. Just now, I logged in and I only have 388 gold. Is there a way to see transactions to identify what happened??
  • Noctus Silvet
    • Dec 2025
    • 42

    #2
    At the bottom of your in-game screen, click 'Settings' and then 'Transactions' and see if the exchange is recorded there.

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    • Cynthia Rose
      • Nov 2025
      • 31

      #3
      I'm also missing gold, it says it is from Torox offers, However I have not done any offers.

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      • Ellie Bellie
        • Dec 2025
        • 36

        #4
        Originally posted by Noctus Silvet
        At the bottom of your in-game screen, click 'Settings' and then 'Transactions' and see if the exchange is recorded there.
        you are the best! I apparently never noticed that lil cog. It looks like everything I did for torox offers was taken back

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        • Ellie Bellie
          • Dec 2025
          • 36

          #5
          Originally posted by Airi Dawn
          I'm also missing gold, it says it is from Torox offers, However I have not done any offers.
          Mine says torox offers too. I did a multioffer and earned a lot from it and it looks like they took it all back?!?!

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          • Penny Team-SV
            SmallVerse Moderator
            • Jun 2025
            • 562

            #6
            Ellie & Airi, thank you for bringing this to our attention. This is certainly news to us and the Team have made contact with the offer provider. We will be in-touch with further information once there's a reply.

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            • Ellie Bellie
              • Dec 2025
              • 36

              #7
              Originally posted by Penny Team-SV
              Ellie & Airi, thank you for bringing this to our attention. This is certainly news to us and the Team have made contact with the offer provider. We will be in-touch with further information once there's a reply.
              I was told by support last night that they know that some offer providers have reversed rewards linked to certain offers, saying that those offers are no longer considered valid. They said they are looking into it for further clarification. I spent sooooo much time earning my rewards. If I'd known that would have happened I wouldn't have bothered. It also makes me not want to do any more offers.

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