Can't refund some items

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Cynthia Rose
    • Nov 2025
    • 31

    #1

    Can't refund some items

    Hi I've tried to remove some Seeds from my inventory, and it didn't work I also tried refunding some exessive items from my inventory and it says that it did it but the items are still showing in my inventory, please help.
  • Penny Team-SV
    SmallVerse Moderator
    • Jun 2025
    • 562

    #2
    Airi, do the items show in your transaction log as refunded? You can access this in your settings.

    Comment

    • Cynthia Rose
      • Nov 2025
      • 31

      #3
      Originally posted by Penny Team-SV
      Airi, do the items show in your transaction log as refunded? You can access this in your settings.
      They do come up as Destroyed or refunded when done, but the items still appear in my inventory, could it be a cache problem where I could just need to clear it?

      Comment

      • Penny Team-SV
        SmallVerse Moderator
        • Jun 2025
        • 562

        #4
        I understand. Are you making sure you are destroying/refunding the entire lot of seeds if they are stacked? If so, I do think clearing your cache would be sensible as I have tested this and it is working as expected.
        Attached Files

        Comment

        • Cynthia Rose
          • Nov 2025
          • 31

          #5
          Originally posted by Penny Team-SV
          I understand. Are you making sure you are destroying/refunding the entire lot of seeds if they are stacked? If so, I do think clearing your cache would be sensible as I have tested this and it is working as expected.
          I will attempt clearing cache and let you know the result of the items in question. Thank you for your help penny

          Comment

          • Penny Team-SV
            SmallVerse Moderator
            • Jun 2025
            • 562

            #6
            You're welcome, please keep us updated.

            Comment

            Working...