Gold Earning account is blocked

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Sam Apple
    • Jan 2026
    • 8

    #1

    Gold Earning account is blocked

    Every time I try and earn gold by doing offers or download games, it says my account is blocked. I have tried reaching out to both websites and have got no reply. WHO DO I CONTACT ABOUT THIS ISSUE???
  • Penny Team-SV
    SmallVerse Moderator
    • Jun 2025
    • 562

    #2
    Sam, some offers are region specific and if you attempt them outside of their intended region the offer provider will lock you out from all offers. This lock cannot be rectified by the SmallVerse Team, you will need to contact the offer provider directly. I signposted you to the contact details for each respective offer in your previous thread. Let us know if you need assistance with anything else.

    Comment

    • Sam Apple
      • Jan 2026
      • 8

      #3
      Hi Penny, I can't find my other post to see what you wrote. I am also having trouble with collecting my daily gold, it keeps telling me I already collected it but it hasn't let me in a few days now.
      it's also doing it on my grand daughters account too.

      Comment

      • Penny Team-SV
        SmallVerse Moderator
        • Jun 2025
        • 562

        #4
        Torox - https://torox.io/faq-missing-your-reward/
        Wannads -
        Please use the Support/Help option directly inside the Wannads Offer Wall to submit a missing reward report.

        Comment

        Working...