Gold package Issue

[Boney Stark]

I tried to purcahse a gold package and it did not go through. I checked my phone email and called my bank card and also the fraud department. I was told the card is good and it is not on their end I did make a purchase before with same card payment and now I am unable to.

[Penny Team-SV]

Boney, could you advise what specifically the error is stating when you are attempting to make a purchase?