double dipped

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  • Duskull Vampire
    • Mar 2025
    • 20

    #1

    double dipped

    I bought the snowfox package and was paying 119$ via paypal balance and the rest from my bank card. i check my bank account and they took a extra 119$ on top of the 119$ from paypal. it was only suppose to take the remainder of the balance from my bank which would been 41$ not 160$ total from my bank PLUS the 119 from my paypal.

    my paypal statement reads as follows:
    PayPal balance
    $119.00
    "bank card used"
    $41.49

    My bank statement reads as follows:
    Paypal *codashop us*
    $119.00
    Coda shop us
    $41.49

    =160.49 taken out of my bank account + the 119 from my paypal balance.

    The bank statement should only be showing a $41.49 payment since the $119 was in my paypal already

    I have also contact support
    Last edited by Duskull Vampire; 12-11-2025, 02:09 AM. Reason: contacted support and given visual of what my statements are showing
  • Penny Team-SV
    SmallVerse Moderator
    • Jun 2025
    • 390

    #2
    Duskull, the Payments Team will assist you at support@smallverse.app.

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