TVs are broken

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  • Wicked Truce
    • Sep 2025
    • 6

    #1

    TVs are broken

    Not necessarily a bug but TVs are giving the message "Sign in to confirm you’re not a bot" and will not play videos.
  • Elizzah Beth
    • Nov 2025
    • 14

    #2
    I can't get you tube to save and watch my videos on you tube. It shows playlist in the section where it shows video chosen to play automatically, however I don't see the playlist on the bigger screen, nor can I save it as it says object twice.
    I am not sure how to clear cache on small verse either if that is the problem

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    • Penny Team-SV
      SmallVerse Moderator
      • Jun 2025
      • 390

      #3
      Wicked, thank you for bringing this to our attention. Has this issue occured several times or just the once?

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      • Wicked Truce
        • Sep 2025
        • 6

        #4
        Originally posted by Penny Team-SV
        Wicked, thank you for bringing this to our attention. Has this issue occured several times or just the once?
        I have 2 TVs in 2 different spaces and it happens every time on both... not just once. It is also happening on a friend's TV, I've tried the usual logging off/back in and reinstalling the app and it hasn't made a difference.

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        • Penny Team-SV
          SmallVerse Moderator
          • Jun 2025
          • 390

          #5
          Originally posted by Wicked Truce

          I have 2 TVs in 2 different spaces and it happens every time on both... not just once. It is also happening on a friend's TV, I've tried the usual logging off/back in and reinstalling the app and it hasn't made a difference.
          Are you logging in connected to the same WIFI router? Do you use a VPN?

          Comment

          • Wicked Truce
            • Sep 2025
            • 6

            #6
            Originally posted by Penny Team-SV

            Are you logging in connected to the same WIFI router? Do you use a VPN?
            Yes I'm logging in connected to the same router and I do not have VPN. I have been using the TVs with no problems at all and this started happening yesterday. I'd like to add that I can search for and add videos to the playlist and save the playlist.

            UPDATE Penny... I reset my router this morning and the TV is now functioning normally. I didn't try before the router reset so don't know if that was the problem or not. Anyway... it's all good now.
            Last edited by Wicked Truce; 12-09-2025, 09:25 AM.

            Comment

            • Penny Team-SV
              SmallVerse Moderator
              • Jun 2025
              • 390

              #7
              The playlist issue has now been resolved by our Technical Team. I am glad to hear you found a resolution to the log-in issue, Wicked.

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