Painting playback game issue since the fix

[Unforgiven Two]

Good Morning,

Since the fix was implemented the other day for painting playbacks, certain paintings while watching the playback ends up spamming the service is taking too long notification which results in being unable to type etc as it becomes very laggy and you have to wait it out. i have gone around the room at the auction house and watched other painting playbacks, and im pretty sure it has something to do with the amount of strokes the person has used. This painting seems to have FAR more strokes than any of the current paintings, (no other painting in Enchanted art auction has this issue)
Im not sure if there really is much of a fix for it other than lowering the amount of strokes the boards has (im sure that would upset some people LOL) but i figured Id inform you of the issue
Thank you <3

[Wheezy Bee]

I also experienced the playback issue mentioned here, BUT asked a couple of other people to try it and they had no issues. Alice Wall, mentioned that the three of us having problems were all officers in the space, so maybe that was the problem. I couldn't see how that would make a difference but out of curiosity asked to be taken off officer to try. Oddly once I was nothing more than a member the painting played through fine at a normal speed, with no connection errors and no lag. I asked to be put back as an officer, refreshed and again the painting worked fine. We moved the painting to a different wall, and the error came back. I think it would be very helpful to know how many strokes were used by the artist who painted it, because something is very definitely wrong with the board.

[Mya SmallVerse]

I’m really sorry you’re running into this issue. I’ve passed it along to our development team so they can take a closer look. Thank you for letting us know! Once I have an update, I'll be sure to let you know here.