Cannot Pay for VIP or Gold

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  • Tina Love the 3rd
    • Oct 2025
    • 8

    #1

    Cannot Pay for VIP or Gold

    Hi! I tried multiple times (logged out and switched devices) and it won't let me make any purchases.
  • Nautica Games
    • Sep 2025
    • 1

    #2
    ya im experiencing the same issue

    Comment

    • Nova Marie
      • Oct 2025
      • 10

      #3
      I also can't make purchases. Emailed support but the response I got was not helpful. Someone in world said there's an "aws" outage causing the issue and it's temporary.i Apparently there is a discord server.

      Comment

      • Hillaire Heredeu
        • May 2025
        • 1

        #4
        Can we get a response from Smallverse team on why the shop is down. Lots of us want to make purchases and all we get is dead silence.

        Comment

        • Penny Team-SV
          SmallVerse Moderator
          • Jun 2025
          • 275

          #5
          Hello all. Unfortunately, our store provider CodaShop experienced an outage of over 12 hours. We were informed 45 minutes ago that the provider is now back up and our store should be operational. If you have any other payment issues please contact support@smallverse.app.

          Comment

          • Nova Marie
            • Oct 2025
            • 10

            #6
            Thanks Penny!

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