not able to buy items on store

[Jasmin Humble]

I’m also unable to complete purchases. I’ve tried again and still nothing. The pay now option is grey and won’t let me proceed to complete purchase. I’ve used the same info to make purchases before

[Tot Squirtle]

ive used all forms does not work 685dac42694c977ad3cd21bc

[Jasmin Humble]

Yep, still not working

[Tyler Nightshade]

I thought i was going crazy for a second hahaa, glad its not just an issue im experiencing

[Tot Squirtle]

yea still not work for me as well.

[Tot Squirtle]

can i get an update on this?

[Jasmin Humble]

I’d also like an update

[Reya SmallVerse]

As noted in the selected answer for this thread, we’ll provide further updates here as soon as additional information becomes available. Our payment provider continues to investigate the matter on their side.

Thank you for your patience.

[Ceez Rom]

for some reason when i enter my information on purchasing an item it will not go through. i dont know if anyone else has had this issue but im not able to buy store items when entering the correct information.

same here, tried at 3am and about 10 minutes ago

[Mercer Stravic]

Any updates on this issue? I've tried everything to make a purchase, from through the game itself, the site, logging off and back on, closing the game down entirely, all but deleting the game and redownloading.

Edit: I tried with venmo, it works with that just fine.

[Tot Squirtle]

some people dont use venmo or paypal alot have debit cards and credit cards they wanna use per being payed by paycheck with job its easier.

[Reya SmallVerse]

This issue has been resolved. Please let us know if you continue to experience any problems.

If you encountered issues prior to this message, please clear your cache and attempt your purchase again.

Thank you for your patience while we investigated and resolved this matter.