Trouble starting missions and progressing

[Penny Team-SV]

Lara Beeboo

[Lara Beebo]

The play bubbles aren't loading the mission for me - is there anything I can do?

[Penny Team-SV]

The play bubbles aren't loading the mission for me - is there anything I can do?

Lara, is the item itself not loading for you or the mission will not begin after interacting with the item?

[Lara Beebo]

Both across all missions, actions such as pick up will not load, and in some missions the play button will not action

[Penny Team-SV]

Both across all missions, actions such as pick up will not load, and in some missions the play button will not action

Are you certain it has been a full 7 days before trying to start a mission?

[Lara Beebo]

Are you certain it has been a full 7 days before trying to start a mission?

Hi Penny,

Do I have to wait 7 days before I can start a mission?

[Penny Team-SV]

Hi Penny,

Do I have to wait 7 days before I can start a mission?

Lara, you need to wait a full 7 days to replay an approved mission. This does not apply to unapproved missions. The reason you are not able to replay a mission is due to an insufficient amount of time passing since you last played. A notification/message should show the duration you have to wait until you are able to play the mission again. Alternatively, this can be checked in the missions panel and in the 'completed' tab.

[Lara Beebo]

Hi Penny, this is my first time doing the missions. I still can't pick anything up or move on in the Bear mission

[Penny Team-SV]

Lara, you may need to refresh the space if a task becomes bugged or cancel the mission and restart. I have created a separate thread for you.