Error Editing Avatar

[Winnie Swan]

Hello! For the past week I have not been able to edit my Avatar at all! Im a little sad Im stuck with the same look, feels as if my vip is going to waste haha. P L E A S E H E L P

[Penny Team-SV]

Winnie, what happens when you try editing your avatar's face?

[Winnie Swan]

Winnie, what happens when you try editing your avatar's face?

It pops up as "Error Saving Avatar" I've been refreshing. I can try to reinstall the app and see if that does anything.

[Penny Team-SV]

It would be worth giving that a try as we have not received any other reports relating to the avatar editor. Let me know how that goes.

[Reese Fromthedirtyd]

Same for me, I'll reinstall and update you if it works.

[Penny Team-SV]

Same for me, I'll reinstall and update you if it works.

Reese, how long have you experienced this issue? Let me know if troubleshooting works.

[Winnie Swan]

It would be worth giving that a try as we have not received any other reports relating to the avatar editor. Let me know how that goes.

It worked for me. I solved it lol, thank you though!

[Penny Team-SV]

It worked for me. I solved it lol, thank you though!

Glad to hear it, Winnie. Please feel free to make another thread if you have any other issues.

I will await a reply from Reese.

[Reese Fromthedirtyd]

Reese, how long have you experienced this issue? Let me know if troubleshooting works.

Quite some time, but I reinstalled the app from the setup.exe file and it worked. Just cache problems I guess, thank you.

[Penny Team-SV]

Quite some time, but I reinstalled the app from the setup.exe file and it worked. Just cache problems I guess, thank you.

Thanks for the update Reese, glad this has been resolved for you too.

[Murron Even]

I am currently having this issue going on 3 days. I uninstalled and reinstalled and still the issue arises. Any help...?