Painting Glitches and Distruptions

[Megan Ross]

Hey there,

I'm having issues with a few of my paintings. The colouring will show up incorrectly and I will have to click on them, press play, so they load in correctly. Some will not show up unless I open the painting and then manually load them that way. Another one that I have to click on to load, will cause service interruptions and error messages pop up and I'll wait 3-5 minutes for that to stop, and then it's fine.

Is there anything that can be done to fix these issues?

[Mya SmallVerse]

Hi Mya,

Thanks, here's the link and my paintings are upstairs on the left: https://www.smallverse.app/space/eff...e93335abd3906b

Hi Megan,

Thanks for sharing the link to your space! I went ahead and fixed three of the graffiti boards upstairs on the left side. They should now display correctly without needing to open them. If you run into any more issues or have other questions, feel free to let me know!

~
Mya SmallVerse
Moderation Lead

[Penny Team-SV]

Hi Megan, unfortunately the loading issues with graffiti boards are a known issues as outlined in the Known Bugs thread, we're sorry to hear this has been affecting you. Could you tell us more about the colours being incorrect, is this an issue you experience whilst painting or is this attached to the loading issue?

[Megan Ross]

Ok, thanks for sharing. Also, it's attached to the loading issue unfortunately.

[Mya SmallVerse]

Hi Megan,

Sorry to hear you’re having trouble with your graffiti boards. Could you share the link to your space that contains these boards so I can check it out for you?

~
Mya SmallVerse
Moderation Lead

[Megan Ross]

Hi Mya,

Thanks, here's the link and my paintings are upstairs on the left: https://www.smallverse.app/space/eff...e93335abd3906b

[Mya SmallVerse]

Hi Mya,

Thanks, here's the link and my paintings are upstairs on the left: https://www.smallverse.app/space/eff...e93335abd3906b

Hi Megan,

Thanks for sharing the link to your space! I went ahead and fixed three of the graffiti boards upstairs on the left side. They should now display correctly without needing to open them. If you run into any more issues or have other questions, feel free to let me know!

~
Mya SmallVerse
Moderation Lead

[Megan Ross]

Hi Mya! Thanks for doing that. The boards display now, but just half done versions of the paintings.