Support Email Not Working

[Jasper Null]

I emailed support 2-3 weeks ago Several times and still haven’t received any response or even the usual automatic reply asking for my information.
I tried emailing them 2-3 times today and still nothing.

Normally, I receive an auto-response within seconds, but this time I received nothing. I’ve confirmed that the support email address is correct and I’ve checked both spam and junk folders.

I’m still having the same issue. To test this, I created a brand-new email account and emailed support again, and I still didn’t receive any automatic response.

This appears to be a problem with the support email system rather than my email. Please look into this, as it seems the support email may be down or not working properly.

If there is an alternative support email or another way to contact support, please let me know, as the current email doesn’t seem to be working.

[Reya SmallVerse]

Hello Jasper,

The Support Team’s email address is support@smallverse.app. If you’re using a different address, you won’t receive a response. If you are using the correct email but aren’t seeing a reply in your inbox, we recommend checking your spam or junk folders in case the messages were filtered there.

I’ve also consulted with the Support Team, and we’re currently receiving inquiries without any issues, so this appears to be an isolated case.

Please let us know if you continue to have trouble or need further assistance.

[Reya SmallVerse]

Hello Jasper,

The Support Team’s email address is support@smallverse.app. If you’re using a different address, you won’t receive a response. If you are using the correct email but aren’t seeing a reply in your inbox, we recommend checking your spam or junk folders in case the messages were filtered there.

I’ve also consulted with the Support Team, and we’re currently receiving inquiries without any issues, so this appears to be an isolated case.

Please let us know if you continue to have trouble or need further assistance.