When should I clear cache?
If you're experiencing unexpected behaviour in SmallVersesuch as crashes, loading issues, visual glitches, or other unusual in-world behaviour, clearing your game cache can often resolve the problem.
The game cache stores temporary files that help SmallVerse load content more quickly. Occasionally, these files can become outdated or corrupted, which may lead to unexpected issues. Clearing the cache forces the game to generate fresh temporary files the next time it launches.
Please follow the instructions for your device exactly as they are written and in the order provided. The order of the steps is important, and skipping or rearranging them may prevent the cache from being cleared successfully. If this happens, the issue may remain unresolved.
Instructions
For Windows Devices:
We recommend starting by logging out of SmallVerse and logging back in, as this can often resolve minor issues. If the problem persists after doing so, please proceed with the steps below to clear your cache:
For macOS Devices:
If The Issue Persists
If the issue you are experiencing continues to persist after following the steps above, please firstly check to see if your question has already been answered in either Bugs & Issues or Community Help. If not, please feel free to create a thread explaining in detail the issue and include as much information as possible. Alternatively, you may contact support@smallverse.app.
If you're experiencing unexpected behaviour in SmallVersesuch as crashes, loading issues, visual glitches, or other unusual in-world behaviour, clearing your game cache can often resolve the problem.
The game cache stores temporary files that help SmallVerse load content more quickly. Occasionally, these files can become outdated or corrupted, which may lead to unexpected issues. Clearing the cache forces the game to generate fresh temporary files the next time it launches.
Please follow the instructions for your device exactly as they are written and in the order provided. The order of the steps is important, and skipping or rearranging them may prevent the cache from being cleared successfully. If this happens, the issue may remain unresolved.
Instructions
For Windows Devices:
We recommend starting by logging out of SmallVerse and logging back in, as this can often resolve minor issues. If the problem persists after doing so, please proceed with the steps below to clear your cache:
- Close SmallVerse completely.
- Press the Windows button in the bottom-left corner of your screen.
- Type %appdata% into the search bar and press Enter.
- In the folder that opens, locate and delete the SmallVerse folder.
- Open your Recycle Bin and delete the SmallVerse folder from there as well.
- Reopen SmallVerse and try again.
For macOS Devices:
- Simply uninstall SmallVerse and then reinstall it using the following link:
SmallVerse - Download
If The Issue Persists
If the issue you are experiencing continues to persist after following the steps above, please firstly check to see if your question has already been answered in either Bugs & Issues or Community Help. If not, please feel free to create a thread explaining in detail the issue and include as much information as possible. Alternatively, you may contact support@smallverse.app.