SmallVerse Guidelines: Standards of Content and Behavior
At SmallVerse we aim to encourage creativity, social activity, and freedom of personal expression. However, we want all our citizens to gain maximum enjoyment from the game, and therefore we place some rules around behavior and content, to ensure the comfort and safety of our players.
As the game evolves over time, new situations do occur that require us to adapt or refine our rules. However, all rules are designed primarily with the well-being and protection of our players in mind, and we strive to be absolutely fair and reasonable.
Following is an overview of some of the guidelines we ask all players and staff of SmallVerse to adhere to, and some answers to common questions regarding these guidelines.
General Behavior and Language Standards
SmallVerse expects a high standard of conduct from our players, helpers, moderators and staff at all times. We ask that all players, helpers, moderators and staff treat each other with respect and courtesy. We expressly prohibit the use of obscene, racist, or otherwise inappropriate language, or the simulation of sexual acts.
If you encounter a player breaking these rules of conduct, please report them.
What is appropriate for Avatar, Space, Groups, Widget and Mission Names or Content?
SmallVerse does not condone the posting of profane, suggestive or inappropriate material to the public. We require our players to ensure that the content they publish publicly is not pornographic, hateful, profane or threatening, and that it does not break any national or international laws.
Generally if content in a private space would be acceptable in a public real-world environment for viewing by people 13 years of age and over, such as on an advertising billboard or in a normal (non-adult) magazine, we will allow it to remain.
What is appropriate for Graffiti Board Art?
All publicly-accessible content must comply with our family-friendly guidelines described above, and this includes art painted on Graffiti Boards. Images of genitalia or sexual acts are not acceptable in public spaces. Art reported as being offensive may be required to be removed from the space.
Trading
The only safe way to purchase an item in SmallVerse is to click on the item. If there is a purchase button and price, then it is safe to proceed. Use the Trading Terminals (such as the ones in Trading Post) to successfully trade between players. You will each input the items/currency you agreed to and have to confirm within the terminal before the trade finalizes.
If someone asks you to give them tokens or an item, and says they will then gift you an item in return, do not do it. Frequently, this means that person is trying to scam you.
Scamming
Sadly, there are some citizens who like to try to cheat other players out of Tokens, Gold or items. Scamming is against our rules and will be dealt with accordingly.
To avoid being scammed:
If you suspect someone is trying to scam you, please report them. We can not refund losses caused if users are scammed.
Phishing
SmallVerse will never ask you for your password! If you do get asked for your password by another player or by email, this is classed as a Phishing attack. Please report the player or email immediately.
Muling
Simply having more than one account is not prohibited. However, players are expected to actively play and progress in SmallVerse using only one account per person.
Muling is defined as creating multiple accounts for the purpose of gaining an unfair advantage, such as earning extra Gold, Tokens, or items and transferring them to a main account. Using additional accounts to stockpile or store limited time, seasonal, or rare items is also prohibited. While having more than one account is not inherently against the rules, each account must be used genuinely and independently by a single individual. Players are expected to actively play and progress on only one primary account, and may not use secondary accounts to collect daily rewards, login bonuses, mission rewards, or any other benefits that create an advantage for their main account.
Creating one or more false social network and/or email accounts and "inviting" these “friends” for the purpose of gaining Citizen Points is also considered Muling and is against SmallVerse rules.
Mission Creation Standards
SmallVerse encourages freedom and creativity when designing missions, however missions created for the sole purpose of farming Tokens and XP are considered exploits and are against SmallVerse rules.
Missions must not contain obscene or objectionable language or material, or promote spamming (going into a public space and repeating the same messsage over and over again).
Begging
Begging is not specifically against SmallVerse rules, however if a person begs by repeating the same phrase over and over, this is considered spamming, which is against the rules.
Generally, we encourage players not to beg for Tokens or Gold. If you encounter someone who is begging, the best option is to ask them to stop, or to block them. If they are spamming, you can report them.
Spamming
Spamming is repeating the same word or phrase over and over. If you encounter someone who is spamming, please report them.
Harrassment
Harassment in any form ruins the enjoyment of the game for others. We investigate and treat seriously any reports of racial, sexual, religious or ethnic harassment, or any kind of verbal attack against a player. If you are being harassed, please report the player and then block them.
Magic Attacks
Magic fights are a part of SmallVerse gameplay and are usually enjoyable for all parties. However, if magic is repeatedly used on a player who has asked you to stop, this is considered harassment. New players in particular are vulnerable to magic harassment by more experienced players.
Forum Guidelines
In the SmallVerse forums we require high standards of courtesy and respect. We do not allow the posting of other player's names or information, or any kind of offensive or inappropriate material.
Events (Alerts) Standards
In-world alerts should not contain profane or offensive language or statements. We do not allow alerts which advertise or promote sexual acts.
Purchasing SmallVerse Products
By purchasing goods or services through SmallVerse, you acknowledge and accept our Terms of Sale. By using the SmallVerse website and service, you explicitly agree to the Terms of Service.
What action does SmallVerse take?
While we will do our very best to be reasonable and fair, SmallVerse reserves the right to cancel accounts and ban users at any time, for any reason.
We take great care to only ban people for the protection of the community. We have a formal process we go through, in which players are generally warned or booted for first offenses, leading up to temporary or permanent bans for repeat offenses. Serious offenses such as Phishing and Scamming are dealt with more severely, and no warnings will be given.
If you feel you have been unfairly treated, please contact our support department at support@smallverse.app giving full details, so we can review your case.
At SmallVerse we aim to encourage creativity, social activity, and freedom of personal expression. However, we want all our citizens to gain maximum enjoyment from the game, and therefore we place some rules around behavior and content, to ensure the comfort and safety of our players.
As the game evolves over time, new situations do occur that require us to adapt or refine our rules. However, all rules are designed primarily with the well-being and protection of our players in mind, and we strive to be absolutely fair and reasonable.
Following is an overview of some of the guidelines we ask all players and staff of SmallVerse to adhere to, and some answers to common questions regarding these guidelines.
General Behavior and Language Standards
SmallVerse expects a high standard of conduct from our players, helpers, moderators and staff at all times. We ask that all players, helpers, moderators and staff treat each other with respect and courtesy. We expressly prohibit the use of obscene, racist, or otherwise inappropriate language, or the simulation of sexual acts.
If you encounter a player breaking these rules of conduct, please report them.
What is appropriate for Avatar, Space, Groups, Widget and Mission Names or Content?
SmallVerse does not condone the posting of profane, suggestive or inappropriate material to the public. We require our players to ensure that the content they publish publicly is not pornographic, hateful, profane or threatening, and that it does not break any national or international laws.
Generally if content in a private space would be acceptable in a public real-world environment for viewing by people 13 years of age and over, such as on an advertising billboard or in a normal (non-adult) magazine, we will allow it to remain.
What is appropriate for Graffiti Board Art?
All publicly-accessible content must comply with our family-friendly guidelines described above, and this includes art painted on Graffiti Boards. Images of genitalia or sexual acts are not acceptable in public spaces. Art reported as being offensive may be required to be removed from the space.
Trading
The only safe way to purchase an item in SmallVerse is to click on the item. If there is a purchase button and price, then it is safe to proceed. Use the Trading Terminals (such as the ones in Trading Post) to successfully trade between players. You will each input the items/currency you agreed to and have to confirm within the terminal before the trade finalizes.
If someone asks you to give them tokens or an item, and says they will then gift you an item in return, do not do it. Frequently, this means that person is trying to scam you.
Scamming
Sadly, there are some citizens who like to try to cheat other players out of Tokens, Gold or items. Scamming is against our rules and will be dealt with accordingly.
To avoid being scammed:
- Do not lend Tokens, Gold or items to anyone.
- Only buy items which have a Purchase button. Do not believe anyone who wants you to pay them first and says they will gift you the item.
- Official public spaces such as the Cue Club, Rachel's Tea-Rooms, etc are free spaces and no one works there. Anyone who asks to you pay for entry is trying to scam you.
If you suspect someone is trying to scam you, please report them. We can not refund losses caused if users are scammed.
Phishing
SmallVerse will never ask you for your password! If you do get asked for your password by another player or by email, this is classed as a Phishing attack. Please report the player or email immediately.
Muling
Simply having more than one account is not prohibited. However, players are expected to actively play and progress in SmallVerse using only one account per person.
Muling is defined as creating multiple accounts for the purpose of gaining an unfair advantage, such as earning extra Gold, Tokens, or items and transferring them to a main account. Using additional accounts to stockpile or store limited time, seasonal, or rare items is also prohibited. While having more than one account is not inherently against the rules, each account must be used genuinely and independently by a single individual. Players are expected to actively play and progress on only one primary account, and may not use secondary accounts to collect daily rewards, login bonuses, mission rewards, or any other benefits that create an advantage for their main account.
Creating one or more false social network and/or email accounts and "inviting" these “friends” for the purpose of gaining Citizen Points is also considered Muling and is against SmallVerse rules.
Mission Creation Standards
SmallVerse encourages freedom and creativity when designing missions, however missions created for the sole purpose of farming Tokens and XP are considered exploits and are against SmallVerse rules.
Missions must not contain obscene or objectionable language or material, or promote spamming (going into a public space and repeating the same messsage over and over again).
Begging
Begging is not specifically against SmallVerse rules, however if a person begs by repeating the same phrase over and over, this is considered spamming, which is against the rules.
Generally, we encourage players not to beg for Tokens or Gold. If you encounter someone who is begging, the best option is to ask them to stop, or to block them. If they are spamming, you can report them.
Spamming
Spamming is repeating the same word or phrase over and over. If you encounter someone who is spamming, please report them.
Harrassment
Harassment in any form ruins the enjoyment of the game for others. We investigate and treat seriously any reports of racial, sexual, religious or ethnic harassment, or any kind of verbal attack against a player. If you are being harassed, please report the player and then block them.
Magic Attacks
Magic fights are a part of SmallVerse gameplay and are usually enjoyable for all parties. However, if magic is repeatedly used on a player who has asked you to stop, this is considered harassment. New players in particular are vulnerable to magic harassment by more experienced players.
Forum Guidelines
In the SmallVerse forums we require high standards of courtesy and respect. We do not allow the posting of other player's names or information, or any kind of offensive or inappropriate material.
Events (Alerts) Standards
In-world alerts should not contain profane or offensive language or statements. We do not allow alerts which advertise or promote sexual acts.
Purchasing SmallVerse Products
By purchasing goods or services through SmallVerse, you acknowledge and accept our Terms of Sale. By using the SmallVerse website and service, you explicitly agree to the Terms of Service.
What action does SmallVerse take?
While we will do our very best to be reasonable and fair, SmallVerse reserves the right to cancel accounts and ban users at any time, for any reason.
We take great care to only ban people for the protection of the community. We have a formal process we go through, in which players are generally warned or booted for first offenses, leading up to temporary or permanent bans for repeat offenses. Serious offenses such as Phishing and Scamming are dealt with more severely, and no warnings will be given.
If you feel you have been unfairly treated, please contact our support department at support@smallverse.app giving full details, so we can review your case.